Shipping & Returns
For purchases made on the Cast Elegance website, we will make every reasonable effort to ship within 3 business days. Unforeseen circumstances outside of our control, such as a strike, natural disaster, severe winter storm, etc., may extend the time it takes to ship any given order.
Expedited shipping may be available for an extra charge.
If you purchased our product from an online marketplace and not directly from us on our website, please see that marketplace’s shipping policies and contact them with any issues. Shipment may come from Amazon warehouses.
If you bought a product directly from Cast Elegance through our website and need to return your product, please contact our customer support team at Support@CastElegance.com. We do offer returns up to 30 days after purchase and issue a refund once we receive the returned item. Returns require pre-authorization and a return authorization number so we know where to send the refund and to whom.
If you did not purchase your product through our website, please contact the place of purchase to inquire about returning the product directly to them.