Who We Are
Cast Elegance offers a 100% satisfaction guarantee or your money back during the return period.
If you bought your product directly from Cast Elegance through our website and need to return a product, please contact our customer support team at Support@CastElegance.com. We do offer returns up to 30 days after purchase and issue a refund once we receive the returned item. Returns require pre-authorization and a return authorization number so we know where to send the refund and to whom.
If you purchased our product from an online marketplace and not directly from us, please contact that online marketplace to return the product directly to them.